Customized Training Solutions

Changing outcomes means changing performance. We develop effective, feasible and customized LBM industry-specific programs. These programs bridge the gap between current performance and desired performance.

- Legendary Customer Care®
- Leadership Training
- Sales Training
- Financial Management Training
- Operations Training
- LEAN Systems & LEAN Manufacturing
- Negotiations Training
- Management Training & Coaching
- Change Management
- Intercultural Integration
- Intercultural Communication
- Communication Skills
- Gross Margin Management
- Train-the-Trainer
Train-the-Trainer Programs
Proactive Leadership is a management and supervisory development program for the building supply industry. Customized content and delivery methods make this a very effective tool for growing your team.
Winning Negotiations – For Sales and Management or for Purchasing Agents, this program will enhance existing negotiating skills. Participants learn, practice and apply the most successful negotiating strategies and tactics.
Managing Multiple Cultures & Languages – assists managers in effectively leading, integrating and directing a multi-lingual workforce. This training program answers critical questions and develops essential cross-cultural communication skills.
Legendary Customer Care® (LCC) is the award-winning training program that’s helped many organizations capitalize on their service strengths to increase sales & profits.
Partners in Progress, Partners in Profit – is a training program that teaches profit and how every action has a positive or negative effect on the bottom-line. It focuses all employees on the whole business of the organization, each department’s role – and each individual’s role – in achieving success and profits.
Managing Generations assists your management team in acquiring the skills to manage multiple generations in the workforce, concurrently. Participants learn to build cooperative and productive work teams – even across generational lines.



Webinars
We offer several webinars that can be conducted live or pre-recorded. Topics can be customized for your organization’s specific goals. Topics include but are not limited to…
- Customer Service
- Sales
- OTIF
- Industry Overview
- Management
- LEAN
- Process Analysis & Improvement
- Succession Options
